a7bot Privacy Policy

1 Information Collected at Registration

When you open an account at a7bot, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Payment account details (bKash, Nagad, Rocket, Upay or bank account)

1 Automatically Collected Information

When you use a7bot, our system automatically collects certain information:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on them
• Login and logout times
• Gaming activity and transaction history

2 Why We Use Your Information

a7bot uses the information we collect for the following legitimate purposes:

• Account Management: To create, manage, and secure your account
• Identity Verification: To prevent fraud and ensure regulatory compliance
• Payment Processing: To complete deposit and withdrawal transactions — minimum deposit and withdrawal ৳500
• Customer Support: To assist you through 24/7 Bengali live chat
• Promotional Communications: To inform you about bonuses and offers with your consent
• Responsible Gaming: To monitor your gaming habits and provide assistance when needed
• Platform Improvement: To improve service quality and enhance the user experience

3 When Information Is Shared

a7bot may share your information with third parties in the following limited circumstances:

• Payment Providers: Payment services such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to process transactions
• Technology Service Providers: Selected technology partners who operate our platform work under strict confidentiality agreements
• Legal Obligations: Information may be disclosed to comply with valid legal orders or government directives
• Fraud Prevention: Information may be provided to relevant authorities if fraud or money laundering is suspected

Except for the above, a7bot does not disclose your personal information to any unauthorised third party.

4 Our Security Technology

a7bot applies the highest industry-standard security measures to keep your personal and financial information secure:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology
• Secure Servers: Our server infrastructure is protected by high-grade firewalls and access controls
• Two-Factor Authentication: Additional identity verification for sensitive operations
• Regular Security Audits: Platform security is regularly tested and upgraded
• Staff Training: Our team members receive regular training on data protection

However, no data transmission over the internet can be guaranteed to be 100% secure. We strive to ensure the highest level of protection, but if a security breach occurs, we will notify you immediately.

5 What Cookies Are and How We Use Them

Cookies are small text files stored on your device. a7bot uses the following types of cookies:

• Essential Cookies: To ensure the basic functioning of the platform, such as maintaining login sessions
• Performance Cookies: Collect statistics to improve the speed and effectiveness of the service
• Preference Cookies: To remember your language preferences and other settings

You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform.

6 Game Providers and Partners

a7bot features content from PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and other reputable game providers. These third-party services are governed by their own privacy policies.

Our privacy policy applies while you use these platforms within a7bot's services, but we are not responsible for third-party data practices. We only work with third parties who maintain high security and privacy standards.

6 Payment Gateways

When you make a transaction using bKash, Nagad, Rocket, or Upay, that transaction is processed through the respective payment platform. These payment gateways follow their own privacy policies. a7bot never stores complete payment information such as PINs or OTPs.

7 How Long We Keep Your Information

a7bot retains your personal information according to the following policy:

• Active Accounts: All relevant information is retained for as long as your account remains active
• Closed Accounts: Information is retained after account closure for as long as required by legal and regulatory obligations
• Financial Records: Transaction-related information is retained for the period prescribed by law
• Log Data: System logs are generally deleted after a set period, unless they need to be retained for investigation purposes

If you request deletion of your account, we will delete information that falls outside our legal obligations as quickly as possible.

8 Your Rights Over Your Information

As a user of a7bot, you have the following rights over your personal information:

• Right of Access: You can find out what information we hold about you
• Right to Rectification: You can request correction of inaccurate or outdated information
• Right to Erasure: You can request deletion of your information in certain circumstances
• Right to Restrict Processing: You can request that processing of your information be limited in certain circumstances
• Right to Portability: You can request your data in a structured format
• Right to Object: You can object to certain uses of your information

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will generally respond to your request within 30 business days.

8 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages from a7bot, you can let us know at any time via live chat or email. However, it is not possible to stop sending essential service-related notifications such as account changes and security alerts.

9 Policy for Those Under 21

a7bot is for individuals aged 21 or older only. We do not intentionally collect personal information from minors. If a minor attempts to register on our platform, the registration process will be cancelled.

If we become aware that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account. Contact [email protected] to report any such matter.

10 Process for Policy Changes

a7bot reserves the right to modify this Privacy Policy from time to time. This policy may be updated as a result of service improvements, legal requirements, or business changes.

Before any significant changes, we will notify you at your registered email address. The updated policy will take effect from the date it is published. If you continue to use the service after the changes, that will be treated as your acceptance of the new policy.

The "Last Updated" date at the top of this page will always show the date of the current version. Previous versions can be provided by our support team upon request.

10 Law Governing This Policy

This privacy policy is consistent with a7bot's terms of service. If any conflict arises regarding any matter in this policy, both parties will first attempt to resolve it through discussion.