a7bot Terms and Conditions

1General Provisions

a7bot is an online casino and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply between a7bot and the registered users of the platform ("Members").

In these terms, "platform" refers to the a7bot website, mobile version, and all associated services. The words "we", "our", or "a7bot" refer to the organisation that operates the platform.

These terms may be changed at any time. Continued use of the platform after any change will be taken to mean that you have agreed to the updated terms. We therefore recommend visiting this page regularly.

These terms and conditions are written in Bengali and in the event of any dispute, the Bengali version shall be considered final and binding.

2Account Registration

To open an account on a7bot, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• You must be a permanent or temporary resident of Bangladesh.
• You must have a valid mobile number and email address.
• You must provide your own accurate and truthful information.
• One person may create only one account.

Information provided at registration — such as name, address, date of birth, and payment method details — must be accurate and complete. If false information is provided, a7bot reserves the right to suspend or cancel the account at any time.

2.1 Identity Verification (KYC)

In certain circumstances, a7bot may verify your identity. In such cases, a copy of a national identity card, passport, or other government-issued ID may be requested. Failure to provide verification documents may result in withdrawal suspension or account restriction.

3Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect any unauthorised access, notify our support team immediately.

• Allowing any third party to use your account is strictly prohibited.
• Accounts may not be transferred or sold.
• Using a strong password and changing it regularly is recommended.
• Always log out after logging in from a public or shared device.

a7bot will not be liable for any loss resulting from unauthorised use by a third party, unless it is proven that the loss was caused by a7bot's own negligence.

4Deposits and Withdrawals

4.1 Deposits

Funds can be deposited on a7bot using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for all methods is ৳500.

• Only use your own mobile banking or bank account for deposits.
• Depositing funds through a third party is strictly prohibited.
• Deposited funds are generally credited to the account instantly or within a short time.

4.2 Withdrawals

The minimum withdrawal amount for all methods is ৳500. Withdrawal requests generally take 5–30 minutes to process.

• Withdrawal funds will be sent back only via the same method used at the time of deposit.
• Active bonus wagering requirements must be met before making a withdrawal.
• a7bot reserves the right to suspend withdrawals in cases of suspicious activity.
• Withdrawals may be delayed if identity verification (KYC) has not been completed.

5Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to ৳10,000. To receive this bonus, the following conditions must be met:

• After claiming the bonus, a 15x wagering requirement must be fulfilled.
• The bonus can be received only once and applies to new members only.
• After claiming the bonus, the wagering requirement must be met within a specified time.
• The ability to wager with bonuses may be limited or excluded in some games.

5.2 Ongoing Promotions

a7bot regularly offers various promotional offers. Each promotion has its own terms and conditions, which are described in detail on the offers page.

• Each promotion has a fixed duration and will be automatically cancelled after it expires.
• a7bot reserves the right to cancel bonuses in cases of bonus abuse or fraudulent use.
• Bonus funds are not directly convertible to cash — they can only be withdrawn after the wagering requirements have been met.

5.3 VIP Programme

The a7bot VIP programme has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level comes with a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

The rules for VIP level progression and the details of cashback calculation are determined by the a7bot management board and are subject to change. VIP benefits are non-transferable.

6Gaming Rules

All games available on a7bot are operated by third-party software providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others). These games use certified random number generator (RNG) technology to ensure fair play.

• Game outcomes are entirely random and not predetermined.
• The rules and payout structure of each game are determined by the game provider.
• During a technical error, ongoing bets may be cancelled and funds returned.
• In the event of an internet disconnection, game results may have already been determined; a7bot is not responsible for this.
• In the event of a dispute over game results, the relevant game provider's server logs will be considered final evidence.

7Prohibited Activities

The following activities are strictly prohibited on the a7bot platform and may result in immediate account closure:

• Placing bets using computer programs, bots, or automated software.
• Bonus abuse, such as attempting to claim the same bonus from multiple accounts.
• Participating in any fraudulent or dishonest activity.
• Using the platform for money laundering or illegal financial activities.
• Opening or operating an account on behalf of or for minors.
• Attempting to interfere with the platform's security measures or technical systems.
• Collecting or misusing the personal information of other members.

If such activities are proven, a7bot reserves the right to forfeit all balances and pending withdrawals of the person involved.

8Responsible Gaming

a7bot places the highest importance on responsible gaming. We encourage our members to play for entertainment, not as a means of income.

8.1 Keep Yourself Protected

• You can set your own deposit limits, betting limits, and session time limits.
• If needed, the account can be temporarily suspended (cooling-off) or permanently closed.
• You can contact our 24/7 Bengali live chat support for any assistance.

If signs of gambling addiction appear, please seek professional help. For more information on responsible gaming, visit our Responsible Gaming page.

This platform is operated for those aged 21 and above only. We are committed to preventing access by minors.

9Privacy and Data

a7bot uses SSL encryption technology to protect your personal information. The detailed rules on our use of data are described on our Privacy Policy page.

• Your information is not sold or transferred to third parties.
• Information may be provided to authorities where required by legal obligation.
• Information necessary for payment verification may be shared with the payment provider.
• You may request to update or correct your personal information.

10Limitation of Liability

a7bot will not accept any liability in the following situations:

• Loss in games or bets due to internet disconnection or technical errors.
• Issues caused by third-party software or services.
• Loss resulting from the use of your account by an unauthorised person.
• Unforeseeable circumstances (force majeure) such as natural disasters, war, cyberattacks, and the like.
• Financial loss arising from game outcomes — gaming inherently carries the risk of loss.

a7bot's total liability in any situation will be limited to the amount held in the relevant account at that time.

11Account Closure

11.1 At the Member's Initiative

You may request to close your account at any time through our support. You will be given the opportunity to withdraw any eligible balance before closure.

11.2 At a7bot's Initiative

a7bot may suspend or close an account at any time for the following reasons:

• Involvement in prohibited activities as described in Section 7.
• Providing false information or identity fraud.
• Repeated violations of the terms and conditions.
• Legal reasons or instructions from a regulatory authority.

All valid balances will be returned through the appropriate process before account closure; however, forfeiture provisions apply in cases of prohibited activities.

12Terms Changes

a7bot reserves the right to change, add to, or amend these terms and conditions at any time. When changes are made:

• The updated terms will be published on this page.
• For significant changes, a notification may be sent to the registered email address or account.
• Continued use of the platform after the publication date will be considered acceptance of the updated terms.

If you do not agree to the new terms, you will have the right to close your account and withdraw any valid balance.

13Contact & Support

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 live chat support — start a chat directly from any page on the platform.
• Email: [email protected]
• Support Hours: Always available (BST, UTC+6)

Our support team provides service in Bengali and is committed to resolving your issues quickly. We will try to respond as soon as possible after a complaint is submitted.

For more information, visit our FAQ page, Privacy Policy, and Responsible Gaming page.